Safaricom Home Fibre has been with us for a while now. Currently the largest broadband service (by subscriber base) in the country, it keeps on unlocking new levels every passing day. Users are increasing in number and the number of homes being passed by the service is also going up. So are the customer complaints.
How is Safaricom handling the service’s growth phase? What are the plans it has for it in the future?
Myself, Dickson (though he was behind the scenes making sure everything was smooth) and Nick sat down with Stephen Maina, a Senior Manager in the Fixed Data Tribe at Safaricom focusing on the consumer space to shed more light on these and more.
Follow the discussion…
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