Knowledge Base

Helping you understand technology, bit by bit.

Getting started with Safaricom’s voice biometrics system, Jitambulishe

Safaricom has a pretty efficient customer service team in place that can be reached through various avenues. Social media,…

This is what you need to know about streaming the 2018 FIFA World Cup on your smartphone using Safaricom’s Giga Football Pass bundles

The 2018 FIFA World Cup starts today, Thursday, June 14th, in Russia and obviously, we can’t wait to see…

Android One and Android Go: What they are and why they matter

For the Kenyan smartphone buyer, Android One and Android Go are terms they will likely be hearing a lot…

Simplified: Project Treble, what it is and why it matters

Background If you are a regular reader of the pieces I pen on here and, maybe, elsewhere, then you are…

Android P beta announced at Google I/O 2018: Here’s what you need to know about it

The second developer preview of Android P, the upcoming version of Google’s mobile operating system, was announced last evening…

Xiaomi Redmi 5 Plus

[Update: Telkom too] Some Xiaomi phones don’t support Safaricom’s 4G LTE band 20 (800MHz)

Although Xiaomi phones have been available in Kenya for quite some time now, the recent exclusive launch of the…

Google embraces the notch in Android P, here’s everything else the new version of our favourite OS is bringing

Whatever it is that comes to mind when the letter P is mentioned doesn’t matter any more. Only one…

All Tecno and Infinix phones that are compatible with Faiba 4G (December 2017)

Over the past few weeks, the talk in the telecommunications industry has been all about Faiba 4G, a new…

Android security updates

Monthly Android security updates are the most important, but you probably never get them

The smartphone industry is dominated by Android devices, but one thing you’ll have to deal with is that the…

Faiba 4G

How to check if your Android phone supports VoLTE calls on your way to Faiba 4G

Spoiler alert: Before I even get started with the “how-to” part of this article, let us not get our…